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As managers, we intuitively know that giving and getting honest feedback is essential to grow and develop, and to build successful organizations.  So why is it that many of us put off giving feedback to our employees?  Maybe it’s because there are so many ways to mess it up. Here are some common feedback mistakes:… Read more »

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Trust is essential when building a healthy and productive work environment. Whether you’re leading an entire department or work hand-in-hand with a just a few coworkers, it’s important to build trusting relationships. Here are several tips to help build trust with both your coworkers and your superiors: Be honest and share information completely. Be straightforward and… Read more »

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I don’t know about you, but quite frankly I’m sick of hearing about the tough economy.  So today, we’re going to focus on 5 ways to turn negative thoughts into positive action. You have a lot of potential – start recognizing it! You may not be built like a body builder or be mistaken for… Read more »

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Imagine a scenario in which a patient goes to the doctor for back problems. “Surgery is one option,” the doctor declares. As the patient winces, the doctor continues, “But I think we should try physical therapy first.” The patient sighs with relief. Physical therapy can be an excellent option for many people – and not… Read more »

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Networking comes easily to some people. They can exchange business cards with ease, make new contacts at any type of event, and build a professional network without a second thought. For other people, networking is not so easy. The good news is that this skill can be learned and perfected over time. Networking 101 For… Read more »

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A patient portal can useful, but only if patients actually use it. Some patients may be interested right away, but others may be more resistant. They may prefer to maintain the old ways of communication or they may think the portal doesn’t apply to them. If they are not tech savvy, they may be intimidated… Read more »

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A portal is a type of entrance or opening. Along the same lines, a patient portal is an entrance to a doctor’s virtual office. Although each patient portal is unique, most have certain basic elements in common. The Basics In order to use a patient portal, an individual must register on the site. Portals require… Read more »

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Cover letter. The words alone make some people break out in a cold sweat, but it doesn’t have to be that way. What’s the best way to convince a hiring manager that the applicant is the best person for the job? There are a few key strategies that may help. Keep it brief When writing… Read more »

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Big data is here to stay. Now what? There are many ways that the healthcare industry can make use of this data. Data integration Information about a particular patient may be in a paper chart, on a heart monitor, in a pharmacy, on a hospital computer, or in a file at an urgent care center…. Read more »

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Big data. The term sounds like it has to do with numbers in large quantities. It sounds far removed from individuals or from anyone’s health. Big data is everywhere, including healthcare. What exactly does that mean? What is big data? People toss the term around, but what does “big data” really mean? Bernard Marr examined… Read more »