What to Do When You Don’t Know the Answer to a Patient’s Question

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It may happen first thing in the morning, after a coffee break, or at the end of a long, hard day. A patient or family member asks a question and the answer that comes to mind is “I don’t know.” Situations like this must be handled appropriately and with great care. Stay Calm Whatever you… Read more »

Search for a New Job While Still Employed

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Searching for a new job can be challenging. Finding the right jobs to apply for can be tough and tedious. Interviews are stressful. Getting passed over for a dream job is heartbreaking. Searching for a new job while still employed adds a whole new set of challenges to the entire process. Fortunately, there are some… Read more »

Important Preparation Information for ICD-10 Implementation

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October 1, 2015, will bring big changes to healthcare. That day, the ICD-10 coding system will replace ICD-9, which has been in place for decades. The change is required for everyone covered by the Health Insurance Portability Accountability Act (HIPAA). The Basics The American Medical Association offers important clarification about ICD-10, beginning with the acronym… Read more »

What Needs to be in a Cover Letter for a Healthcare Job?

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Cover letter. The words alone make some people break out in a cold sweat, but it doesn’t have to be that way. What’s the best way to convince a hiring manager that the applicant is the best person for the job? There are a few key strategies that may help. Keep it brief When writing… Read more »

Want to Succeed? Learn to Go with the Flow

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In healthcare, there’s no such thing as a typical workday. One shift may be a little chaotic, while another may be full of unexpected problems or even emergencies. No one knows exactly what may happen from one minute to the next. What’s the best way to survive – and even succeed – in that type… Read more »

Where Can I Work Besides a Hospital?

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Allied healthcare professionals are critical to patient care, with the majority of CSTs and sterile techs employed in medical and surgical hospitals—but this isn’t the only clinical setting where their skills are in demand. That begs the question – what other jobs can a surgical tech do? The answer for where surgical techs can work includes… Read more »