What to Do When You Don’t Know the Answer to a Patient’s Question
It may happen first thing in the morning, after a coffee break, or at the end of a long, hard day. A patient or family member asks a question and the answer that comes to mind is “I don’t know.” Situations like this must be handled appropriately and with great care. Stay Calm Whatever you […]
The Latest Trends in Sterilization Technology
Technology in hospitals and medical offices is constantly evolving. Robotic surgery has replaced traditional surgical methods in some cases. Digital thermometers have replaced old-fashioned mercury thermometers. This technology has extended to sterilizing instruments, as well. Why is this important? There are guidelines in place for the level of sterility necessary for medical instruments. Sterility assurance […]
The Basics of the Patient Portal
A portal is a type of entrance or opening. Along the same lines, a patient portal is an entrance to a doctor’s virtual office. Although each patient portal is unique, most have certain basic elements in common. The Basics In order to use a patient portal, an individual must register on the site. Portals require […]
Manage Stress with Work-Life Balance
There are 168 hours in a week. If a person spends 45 hours at work, that leaves 123 hours. Subtracting eight hours per night for sleep leaves 67 hours for everything else. That sounds good, especially because for most people it outweighs the amount of time spent at work. However, there are many demands on […]
Want to Succeed? Learn to Go with the Flow
In healthcare, there’s no such thing as a typical workday. One shift may be a little chaotic, while another may be full of unexpected problems or even emergencies. No one knows exactly what may happen from one minute to the next. What’s the best way to survive – and even succeed – in that type […]