Customer Service in Healthcare – It’s More Important Than You Think

Customer service can make or break an experience. What about when the customer is a patient, who may be scared, worried, confused, or overwhelmed? In that case, customer service may be even more important than ever. Patient Satisfaction Patient satisfaction is at the core of patient-centered medicine. Improved patient satisfaction not only leads to an […]

3 Reasons to Consider California for Surgical Technology

Some people spend their lives dreaming about having a certain job or living in a particular place. In some cases, it’s possible to turn those dreams into reality. For example, some people dream of working as surgical technologists and living in California. That’s one dream that definitely has the potential to come true. Education and […]