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Five Things Healthcare Personnel Want from Their Managers

Personnel needs may vary depending on individual preferences, the healthcare facility, or particular circumstances. However, there are several common things that healthcare personnel want from their managers.


It can be incredibly frustrating when it feels like no one is truly listening. This is true at work, just as it is in other aspects of life. As leaders, managers need to…know when it’s time to listen. To be able to motivate and inspire others, managers need to know how to listen in both individual meetings and at the group level.

When managers listen, it makes the workplace better for everyone: those who do listen to their employees are in a much better position to lead the increasingly diverse and multigenerational workforce.

Continuing Education

Continuing education keeps personnel updated on medical advances; that’s important because having the most current knowledge improves patient outcomes, spreads best practices, and saves lives.

Many employers offer reimbursement or other incentives for employees who wish to take courses or classes beyond their continuing education requirements. Specifics vary based on the company; for example, some employers may require a specific duration of employment before employees are eligible for reimbursement.

 Fair Treatment

Everyone wants to be treated fairly, and healthcare personnel is no exception. When an employee is treated unfairly, it results in decreased employee morale, which results in decreased productivity and can lead to high turnover, as well as other consequences, including lawsuits.

What constitutes fair treatment? Generally speaking, it’s based on paying employees a fair wage, using fair and impartial hiring practices, promoting based on merit, and treating employees with respect.

No Micromanagement

Anyone who’s ever been micromanaged knows how difficult it can be. Micromanagers are never happy with project results, enjoy making corrections a little too much and feel the need to keep tabs on employees and projects at all times. It’s tough on the employee who’s being micromanaged, but it can have greater implications, as well: it can bottleneck processes and thwart employee development.

Fortunately, micromanagers can follow a simple prescription to adopt a more positive management style: learn to delegate, look at the big picture, stop nitpicking mistakes, and be available for employees when they have questions or need help.

The Best Equipment Possible

When employees are using equipment that is outdated, substandard, or somehow inferior, it makes it more difficult—or even impossible—for them to do their jobs. This can have tremendous ripple effects, including the cost of satisfaction and retention, for both employees and patients.

In fact, it can undermine the entire reason healthcare exists: patient welfare and treatment depend on…thousands of pieces of clinical, biomedical, and diagnostic equipment and infrastructure in a hospital. When that is compromised, healthcare personnel can’t do their jobs, including providing proper care for patients.

We Can Help Healthcare Personnel and Managers

At 365 Healthcare Staffing Services, we specialize in the recruitment and placement of healthcare professionals in per diem, travel, and permanent assignments in healthcare facilities across the country. When all is said and done, healthcare personnel want what everyone else wants. We’re here to help healthcare personnel—and hiring managers—with placements. Give us a call at 310.436.3650.